Please read on and see what our customers have to say about the services we provided.
I expect to move house shortly so I thank you for your excellent service over the years. I shall leave a recommendation for the new owners, so they will be new clients for you. Many Thanks
Mrs Brown, of Hamsterley, Bishop Auckland.
"Bouquet of the week - Northern Echo"
I would like to nominate Simpson Fuels office staff and delivery driver for excellent service. After being disappointed by another firm, I rang the Butterknowle company and fuel was delivered the very next day."This must be the best service ever" says this very satisfied customer.
Mrs M Braithwaite, of Caldwell, near Richmond, North Yorkshire
Thank you and all the staff that must have had to work really hard to get to all your customers, over this very hard weather. Your service is really appreciated and nothing is a problem. Hope that the rest of the winter is not too fierce and you get to take a break.
Mrs S Egle, Lanehead in Weardale
Many thanks, for your service, not least during the winter months. We appreciated your timely deliveries when our track was clear.
Mr N Ruddock, Middleton-in-Teesdale
Thanks for your help over the Christmas period and filling us up so promptly after that. We have recommended you to a lot of friends, so we hope you get more business.
Mr Harrison, Gainford
Many thanks for responding to our request for a delivery of oil. We wish to record our special thanks to the driver who managed to deliver it despite very adverse weather conditions. We greatly appreciated his effort and his skill.
Mr Norton, Howden-le-Wear
Urgent same day delivery, we'd ran out!! Many thanks for getting us out of a tight spot.
Mr Burton, Gainford
Many thanks for keeping a watchful eye on my tank and topping up when necessary.
Mrs J Coope, Woodland, Bishop Auckland
Simpsons coal merchants & staff, we would like to thank you all for the service you have provided for our family, you are talking of years of delivering coal to us in all weathers. The council are putting gas in to our homes we have to move on its a sad time. Thank you to the firm, all the lads and lasses who made sure we got our coal that kept us warm and gave us comfort. All our best regards to you all.
P & N Mahaffey, Bishop Auckland
I am writing to confirm that we will be no longer requiring a supply of coal from you as we are moving at the end of March. Thankyou very much for 4 years of excellent service, it has been a pleasure dealing with you.
T Tyrala, Downholme, Richmond
Testimonial I wanted to let you know how much I appreciate your wonderful service - I have had years of disappointing and indifferent service from a non-local supplier and I wish I had changed sooner. Thank you very much for being so accommodating, professional and caring for your customers . Merry Christmas
L Luck, Gainford
[Great Service] Thank you for responding to my request as quickly as you did, much appreciated.